We ship our products in AU using Pik Pak Fulfilment. Our products are held in the Pik Pak warehouse in Springvale, Victoria. We also ship to the UK & EU (Germany, France, Italy, Spain, Netherlands) using Fulfilment by Amazon from warehouses in the UK and EU.
We have very low non-delivery rates as we always ship tracked and signed to guarantee delivery. The main thing customers need to remember is that someone has to be home to sign for it or alternatively use a nominated "safe place" with Australia Post or Amazon.
Please see our Returns and Exchanges Policy which is part of our 100% Customer Satisfaction Guarantee.
Default handling time is 1 working day which is not included in the typical transit times shown below so please add this to your estimated delivery time. Default handling is the time we allow to process your order before we hand it over to the carrier for delivery.
When your order is shipped you will receive an email notification from us with your tracking number so you can keep an eye on the progress of your shipment.
All prices are in AUD.
|AU/UK/EU*||Regular Tracked & Signed on delivery||$9.95 per order||Allow up to 4 working days|
|AU/UK/EU*||Express Tracked & Signed on delivery||
$11.95 per order
Allow 2 up to working days
* EU includes Germany, France, Italy, Spain and Netherlands.